Glint Wholesale Privacy Policy
Effective date. Last updated October 31, 2026.
Glint Wholesale ("Glint") is a Shopify app run by Glint Collective USA, the business name of Kathy Azaryan, a sole proprietor, at 3223 West 6th Street, Suite 101, Los Angeles, CA 90020. We keep only the data we need to stock, ship and support the Glint pieces that stores sell. We never sell personal information. This policy covers the stores that use Glint ("sellers") and the shoppers who buy from them ("customers").
What we collect and why
Most of what Glint holds comes from the seller's Shopify store through Shopify's app permissions, and only for orders that contain Glint pieces.
| Data | Whose | Where it comes from | Why we use it |
|---|---|---|---|
| Store name, store address (domain), plan status | Seller | Shopify | To run your account and check your Glint plan |
| Store email, or an email you give us | Seller | Shopify, or you | To email you alerts: return labels, artwork to approve, chat replies, orders to pay. You can turn alerts off in My account. |
| Glint pieces in your store, your prices and stock | Seller | Shopify | To keep stock in step and show your sales reports |
| Order number, pieces ordered, amounts | Seller | Shopify | To take payment and ship |
| Customer's name, shipping address and phone | Customer | The seller's Shopify order | To ship the order. It's placed on our shipping order and the USPS label; Glint itself keeps only the first name, city and country, to show on the seller's Orders page. |
| Photos sent with a return or problem report | Seller (may show a customer's label) | You | To check damaged or wrong pieces |
| Chat messages, ideas and feedback | Seller | You | To help you and improve Glint |
| Logo, brand colors, website and social handles, designs, packaging notes | Seller | You | To make your marketing designs and print your custom packaging |
| Card payments | Seller | Shopify checkout | Paid on Shopify's checkout; Glint never sees or stores card details |
We don't collect customers' email addresses or payment details, and we don't use any of this data for advertising.
Who we share it with
We share data only with the providers that help us run Glint, and only what each one needs:
- Shopify: the platform Glint runs on; our shipping orders and seller payments are in our own Shopify store.
- USPS: the customer's name and address on the shipping label.
- Render: hosts Glint and stores its database and files, in the US.
- Resend: sends Glint's email alerts to sellers and our team.
- Anthropic: our AI provider. It receives only the text you ask Glint to write with (for example, details for a marketing design), not customer data.
- Our packaging supplier: your logo and artwork, to print custom packaging you ordered.
We may also share data when the law requires it, or with a buyer if Glint's business is sold, under this same policy. We never sell personal information or share it for cross-context behavioral advertising.
How long we keep it
- While you use Glint, we keep your data so the app works: orders, returns, chats, designs and packaging.
- When you uninstall, Shopify tells us 48 hours later to erase your store's data, and we delete it: orders, payments, returns and their photos, chats, designs, brand kit, packaging orders and settings. Ideas you suggested stay without your store's name, because other stores voted on them.
- Records we must keep. Paid orders and refunds stay in our Shopify store's accounting records for as long as tax law requires (generally up to 7 years).
- Customer requests. When a customer asks a store to see or erase their data, Shopify passes the request to us. We remove that customer's name and city from Glint and delete return photos for their orders, and answer access requests through the store.
Your rights, security and contact
- Your rights. You can ask to see, correct or delete your personal information, and California residents have these rights under the CCPA. We won't treat you differently for asking. Email privacy@glintwholesale.com; we answer within 45 days.
- Customers of a Glint seller should contact that store first; the store can pass the request to us through Shopify.
- Security. Data travels encrypted, file links in Glint expire after a day, and only our team can see seller data, on a need-to-know basis. No system is perfectly secure; we'll tell affected sellers promptly if a breach affects them.
- Browser storage. Glint runs inside your Shopify admin and uses Shopify's sign-in. It saves small preferences (like a hidden guide) in your browser. We don't use advertising or tracking cookies.
- Business service. Glint is for businesses and isn't directed at children.
- Changes. We'll post updates in Glint and on this page, with the date at the top.
- Contact. privacy@glintwholesale.com, or chat with us in Glint. Glint Collective USA, 3223 West 6th Street, Suite 101, Los Angeles, CA 90020.